Remote Customer service Jobs · Project Management

Job listings

US 3w PTO

  • Support client onboarding projects, identify scalable improvements through automation and AI, and guide team members on complex tasks.
  • Independently manage end-to-end client implementation projects with high performance and accountability.
  • Operate as a subject matter expert on specific onboarding tasks, collaborating with leadership to enhance workflows.

Experian is a global data and technology company that powers opportunities by redefining lending, preventing fraud, and simplifying healthcare. With 23,300 people across 32 countries, we are a FTSE 100 company known for our people-first culture and recognition as a World's Best Workplace™.

US Unlimited PTO

  • Own the onboarding relationship for each customer, keeping implementation on schedule.
  • Configure the platform, set up integrations, and train customers effectively.
  • Use AI tools to improve onboarding efficiency and identify issues early.

Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.

  • Build scalable onboarding experiences including email sequences, in-app guides, and webinars.
  • Monitor customer health at scale using adoption signals and engagement data.
  • Collaborate cross-functionally with Marketing, Product, and High Touch CS.

Solink transforms video security into real-time operational insights by integrating with existing cameras and systems. Trusted by over 30,000 locations across 32+ countries, they are rapidly growing and recognized as one of Ottawa's Best Places to Work.

Germany 4w paternity

  • Act as a trusted advisor for strategic customers, analyzing complex needs and translating requirements into scalable solutions within the 360Learning platform.
  • Manage a portfolio of enterprise clients, leading up to 30 active projects simultaneously, and drive product adoption through technical expertise and platform audits.
  • Collaborate with Sales, Product, and Customer Success teams to design reusable processes and deliver professional services that maximize long-term business impact.

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With 400+ team members across North America and EMEA, the company fosters a culture of diversity, inclusion, and collaborative learning.

$140,000–$180,000/yr

  • Own the operational backbone of the global support organization by designing and improving systems, workflows, automation, reporting, and AI tools.
  • Lead the implementation of AI-driven support capabilities and build forecasting models for support demand to optimize staffing and efficiency.
  • Partner cross-functionally with Product, Engineering, CS, Data, and Revenue Operations to align customer-facing processes and drive structural improvements.

Cloudbeds is a hospitality technology company that provides an intelligently designed platform for properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, the team is fully remote and focused on transforming hotel operations through innovation.

$72,000–$82,000/yr

  • Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
  • Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
  • Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.

Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.

Unlimited PTO

  • Lead campaigns for clean energy projects and ordinances in the assigned region, developing strategies and mobilizing grassroots support.
  • Work with partner organizations and volunteer leaders to track milestones, provide support, and create advocacy materials.
  • Build relationships with diverse groups including environmental, labor, and social justice organizations to win siting approvals for clean energy.

Greenlight America is a leading grassroots campaign force powering the clean energy transition at the local level. Founded in 2023, we have advanced ~15 gigawatts of clean power and operate as a small, mission-driven team with a collaborative culture.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Act as the primary point of contact for client-facing teams on global onboarding topics, managing enterprise-level clients with tailored workflows.
  • Execute and evaluate employee onboardings to improve service quality, and provide support to companies and employees on all onboarding-related issues.
  • Collaborate with cross-functional teams like Customer Operations and Sales to deliver best-in-class client support and maintain onboarding knowledge bases.

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a global team across 6 continents, they foster an async, future-focused culture and encourage innovation and diversity.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Act as the primary point of contact for client-facing teams on onboarding topics, managing processes for enterprise-level clients with tailored workflows.
  • Execute and evaluate employee onboardings to improve service quality, collaborating with Customer Operations, Care, Experience, and Sales teams.
  • Maintain an up-to-date knowledge base and gather feedback to continuously improve the onboarding experience.

Remote solves modern organizations’ biggest challenge – navigating global employment compliantly with ease, making it possible for businesses of all sizes to recruit, pay, and manage international teams. With a global team working from 6 continents and a fully remote culture, Remote fosters innovation and automation in every role.

$50,000–$62,500/yr

  • Manage projects to train customers on logistics software and analyze routing operations.
  • Implement tools and verify customer data to optimize logistics services.
  • Provide post-implementation support and adapt to shifting priorities.

VIP is a technology company with deep roots in the beverage distribution industry. They are growing fast and offer a platform with significant growth ahead.